Dyson V11 V15 Filter (970013-02)

Orders are typically processed within 7 business days from the time of submission. During this period, our team verifies the order details, checks inventory availability, and prepares your items for shipment. Please note that business days exclude weekends and holidays, and processing time begins once your payment has been confirmed. While we strive to process orders as quickly as possible, allowing for this timeframe ensures we can maintain our quality standards and handle each order with appropriate care.

We currently focus our shipping services exclusively within the United Kingdom, ensuring reliable and efficient delivery to all UK addresses. While we understand there is interest from our international customers, we have made the strategic decision to perfect our UK operations before expanding our reach. We are actively working on plans to extend our shipping capabilities to international destinations in the future, and we encourage interested customers from abroad to sign up for our newsletter to be among the first to know when we launch international shipping.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@vacparts.co